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NIM: C01301089. Bibliografi hlm 89-93.
Quality culture as an organizational institution organization has a system, or members, which can share value, using technical tool to improve the relation among the member staff, custemers, and suppliers to fulfill a specification/basic need, focudsed on custumers satisfaction. To construct quality qulture need an organization which has a good quality a ensure the progress/running the units to…