Pengaruh Motivasi dan Kompetensi Terhadap Kualitas Layanan Pustakawan

This research aims to know the influense of motivation and competence on the quality of librarian services alone (partial) l and together (stimulan). The research location at Directorate of Library of Islamic University of Indonesia. The data collected is the primary data with the number of samples of 29 respondents. Quantitative data is presented in tabular form and analyzed by using multiple …

Meningkatkan kualitas pelayanan perpustakaan dengan pendekatan bilingual

This article is aimed to describe how to improve the quality of library service with the bilingual approach. Good library service is service done quickly, on time, correctly, and with fun. Library sevice quality is the hallmarks of the library services that are expected to fulfi ll the users’ need. Library service with the bilingual approach is library service that utilizes the usefulness of …

Pengaruh Pelayanan Purna Jual Terhadap kepuasan pelanggan pada PT Surya Toto …

Edisi

Business and Banking, Vol 4, No 2, November 2014

ISBN/ISSN

20887841

Deskripsi Fisik

ii , 24 hlm,: 24 cm

Judul Seri

-

No. Panggil

J 658.15 Ind