Kepuasan Pemustaka Terhadap Fasilitas Perpustakaan di Fakultas Psikologi Univ…

This study aims to determine the characteristics and level of user satisfaction on the facilities available at the library of the Faculty of Psychology UGM. This descriptive quantitative study, population are users of the library at the Faculty of Psychology of the period from August to October 2016 with a sample of 174 people. Methods of data collection using a questionnaire, to determine the…

Impact of self service tecnology quality on customer satisfaction ; Acase of …

Edisi

Gadjah Mada Intern ,Vol 17,No 1, Jan -April 2015

ISBN/ISSN

14111128

Deskripsi Fisik

ii , 24 hlm,: 24 cm

Judul Seri

-

No. Panggil

J 650 Int

Pengaruh kualitas pelayanan terhadap kepuasan dan loyalitas nasabah bank peng…

Edisi

Business and Banking, Vol 4, No 2, November 2014

ISBN/ISSN

20887841

Deskripsi Fisik

ii , 24 hlm,: 24 cm

Judul Seri

-

No. Panggil

J 650 bus

Faktor-faktor penentu kualitas hubungan dan kedekatan hubungan dalam pemberia…

Edisi

Business and Banking, Vol 4, No 2, November 2014

ISBN/ISSN

20887868

Deskripsi Fisik

ii , 24 hlm,: 24 cm

Judul Seri

-

No. Panggil

J 650 bus

Pengaruh Pelayanan Purna Jual Terhadap kepuasan pelanggan pada PT Surya Toto …

Edisi

Business and Banking, Vol 4, No 2, November 2014

ISBN/ISSN

20887841

Deskripsi Fisik

ii , 24 hlm,: 24 cm

Judul Seri

-

No. Panggil

J 658.15 Ind

Hubungan antara Body Dissatisfaction dengan harga diri pada pria dan wanita d…

Edisi

-

ISBN/ISSN

-

Deskripsi Fisik

xiii, 76 hlm. 28 cm.

Judul Seri

-

No. Panggil

KP-2014 032 PSI

Pengaruh pelatihan dan evaluasi self-talk terhadap penurunan tingkat body-dis…

Mengacu pada tugas-tugas perkembangan masa remaja yang diantaranya adalah menerima keadaan fisiknya serta mengetahui dan menerima kemampuan sendiri, maka penelitian ini mencoba mengkaji efektifitas terapi self-talk pada remeja putri yang memiliki body-dissatisfaction untuk lebih bisa menerima diri mereka secara fisik yang pada akhirnya mereka dapat mengembangkan diri secara optimal. Self-talk d…

Pengaruh overall satisfaction terhadap brand trust dalam membentuk purchase l…

Edisi

Ventura11, No.1, April 20081-24

ISBN/ISSN

-

Deskripsi Fisik

-

Judul Seri

-

No. Panggil

J 330/3 Ven

Total Quality Service [TQS] : alternatif peningkatan kualitas perguruan tinggi /

21 st century has created social life more competitive in politic, social, culture, and education. The competition development finally forces university as a high education caretaker to give maximum quality to society, because if it does not give the maximum quality so that people will leave it. Applying the concept of Total Quality Service [TQS] is one of the efforts to give the best quality f…

Menuju kepuasan pemustaka [towards library users' satisfaction] :

The current development of information and communication technology [ICT] decreased communication between library staffs and library users. The use of computer and internet has lessened their relationship. Therefore it must be strenghen by a proper personal touch to get library users' satisfaction. To realize this personal touch, the knowledge of library users, their satisfaction and its benefi…