This research described the implementation of Total Quality Management (TQM) in the efforts of improving education quality of the school in Vocational School of Datuk Singaraja Kerso Kedung Jepara. The purpose of this research is to know how far the efforts of improving education quality of school through implantation of Total Quality Management (TQM) in Vocational School of Datuk Singaraja Ker…
This writing will be discussing about quality standard management implementation system of ISO 9001:2000 in library institution. The word ISO is taken from greek which means 'same' and 9001 is a standard related to quality management. The implementation of ISO in library is a sustainable process which needs all supports. To apply it, needs fourth steps; 1)planning, 2)document compiling and vali…