Bibliografi hlm. 671-683.
Bibliografi hlm. 135-136. indeks hlm. 137-142.
Indeks: hlm. 431.
Judul Asli: Qualitative research methods in public relations and marketing communications, Bibliografi: 436-450 hlm.
Bibliografi hlm. 159-166. indeks hlm. 167-170.
Bibliografi hlm. 307-313.