Surakarta is known as the center of Javanese culture with many traditions. On the other hand, this city also brings modern Islamic movements including the movement of the puritan group. The meeting of these two groups has created a unique relation between the supporters of the tradition of Java with the puritan group who is against such tradition. This research uses a qualitative approach that …
Religion does not occur in human life as a single reality, which cannot be separated from historical and cultural realm. It consists achievement of rational and spiritual domain, supporting historical needs of mankind life. Religion presents itself as an inseparable part of human history at various levels of civilizations. When debate of truth claims and salvation becomes a major theme, the the…
When the crisis occurs in some companies recently, the role of public relations in carrying two-way traffic communication with stakeholders, both internally and externally, becomes more important and strategic. This two-way traffic communication is aimed at creating mutual understanding and supports of the implementation of policies that have been outlined and enhancing a positive image. Dialec…
Customer relationship management is a marketing strategy that builds profitable business relationship with selected prospect customers and the aim is to create customers loyalty. The CRM concept is appropriate when applied at library services, in order that the library can provide satisfied information services which will create library user loyalty. In addition, the application of CRM in libra…