Judul asli: creativity in publik relation. Indeks: 187-182 hlm.
Judul Asli: Qualitative research methods in public relations and marketing communications, Bibliografi: 436-450 hlm.
Judul Asli: Qualitative research methods in public relations and marketing communications, Bibliografi: 436-450 hlm.
Indeks: hlm.291-299.