This writing will be discussing about quality standard management implementation system of ISO 9001:2000 in library institution. The word ISO is taken from greek which means 'same' and 9001 is a standard related to quality management. The implementation of ISO in library is a sustainable process which needs all supports. To apply it, needs fourth steps; 1)planning, 2)document compiling and vali…
CDS-ISIS is a library software developed by UNESCO, to help the library managers in developing countries that less budget to develop it. In accordance with the need to fast access on data and the flexible data sharing bears an idea to build library software. SLiMs-Senayan Library Management System- is Open Source Software [OSS] web based. The main purpose of SLiMs is to fulfill information syst…
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One of the most important uses of Management Information System is organizing raw data into meaningful information for decisions making process. This system is a mechanism designed to collect, analyze, and disseminate information to the manager in effectively making decisons. In educational context, it is an opportunity to assist management process, exactly on the educational decision making. T…
The strategy management of headmaster has important role to increase education quality to manage human resource education [external and internal]. More over, the headmaster role has responsible to increase the exiatence of institute that he leads. The headmaster must gives responce to develop his institute. The previous reasons is a basic reasons is a basic reason why the researcher do the rese…
Customer relationship management is a marketing strategy that builds profitable business relationship with selected prospect customers and the aim is to create customers loyalty. The CRM concept is appropriate when applied at library services, in order that the library can provide satisfied information services which will create library user loyalty. In addition, the application of CRM in libra…