Gaya APA

kristiana, E. et al (2014). The role of relational reward benefits for developing the non financial value of a customer to an organization : Structural equation modeling approach (Vol.16, No.2, May - August 2014: 111-142). Yogyakarta: fak Ekonomi UGM.

Gaya MLA

kristiana, Enny. et al. "The role of relational reward benefits for developing the non financial value of a customer to an organization : Structural equation modeling approach". Vol.16, No.2, May - August 2014: 111-142 Yogyakarta: fak Ekonomi UGM, 2014. Artikel.