Gaya APA

Rudyanto, . (2014). The Employees and customers satifaction perception on financial performence : A modal of service provit chain in jakarta (Ventura, Vol 17, No 3 Desember 2014). Surabaya: PPPM Stie Perbanas Jatim dan bank umumJatm.

Gaya MLA

Rudyanto, . "The Employees and customers satifaction perception on financial performence : A modal of service provit chain in jakarta". Ventura, Vol 17, No 3 Desember 2014 Surabaya: PPPM Stie Perbanas Jatim dan bank umumJatm, 2014. Artikel.