Gaya APA

Taylor, S. (2004). Model business letters, E-mail : other business document / Sherley Taylor (Ed. 6). London: Prntice Hall Financial Times.

Gaya MLA

Taylor, Shirley. "Model business letters, E-mail : other business document / Sherley Taylor". Ed. 6 London: Prntice Hall Financial Times, 2004. Buku.