Gaya APA

Klein, J, A. (2004). True Change : haw outsiders on the inside get things done in organizations / Janice A. Klein . San Francisco: Jossey-Bass.

Gaya MLA

Klein, Janice, A.. "True Change : haw outsiders on the inside get things done in organizations / Janice A. Klein". San Francisco: Jossey-Bass, 2004. Buku.