Bibliografi hlm. 191-197, Indek: 199-200 hlm.
Judul Asli: Qualitative research methods in public relations and marketing communications, Bibliografi: 436-450 hlm.
Judul Asli: Qualitative research methods in public relations and marketing communications, Bibliografi: 436-450 hlm.
Indeks hlm. 183-190.
Bibliografi 89 hlm., Indek: 91-92 hlm.
Bibliografi: 155-156 hlm., Indek: 157-160 hlm.
Indek: 669-676 hlm., Bibliografi: 625-638 hlm.